Your team's process. Now working software.
Structured enough to trust.
Flexible to handle the realities of messy work.
Built by the operators who own the workflows.
“This spread unlike anything we've seen before. We can't get it out of people's hands.”
All structure. All intelligence. No compromise.
Automation tools connect apps, but are brittle. Open-ended agents feel like magic, but they don't follow a process.
The problem: neither understands your workflow.
Workflow automation
Zapier · n8n · Workato
Every new edge case becomes a new branch — or worse, a new zap. The wires multiply. Maintenance debt compounds.
See full comparison →Open-ended agents
Claude Cowork · OpenClaw · Lindy
Powerful when it works. Hard to trust when it doesn't. Goes off-script, hallucinates the step that mattered.
See full comparison →SOPs as software
Each stage gets its own guardrails — specifying outcomes, required actions, allowed apps, and where the agent can use judgement. Built for the operators running the workflow, not engineering.
What about vibe-coding it yourself? Writing code is easy now. Owning the on-call when it breaks isn't.
It doesn't just run. It improves itself.
After each run, Malleable looks at how the workflow actually went and suggests ways it could do the job better. You decide what to keep.
So the workflow you launch is never the one you're stuck with. When you spot a better way to work, there's no project to re-scope or ticket to file. You just approve the change.
Research each lead before drafting outreach
The research step only pulls title and company today. Add recent funding, hiring, and product news so there's a real reason to reach out.
Check the CRM before treating a lead as new
Some scanned badges are already in active deals. Look each lead up in Salesforce and past email threads first, and hand those to the account owner instead of cold-pitching.
Draft from the session the lead actually attended
Right now everyone gets the same template. Pull the talk or booth demo each lead engaged with and open the email with that.
A workflow is more than a set of rules.
You can write down the steps. But the steps were never the whole job. The rest is knowing who to involve, following your real policies, and handling what you didn't see coming.
Workflows are a team sport
Most tools don't understand that. A Malleable workflow builds in who to involve and how. Each person gets a personalized form with the context and exact details that step needs, not a 30-page intake form to fill out from scratch. Then it waits for their reply before moving on.
Keep things moving when people don't
Malleable encodes the norms your team already uses. If someone doesn't respond to email, ping them on Slack. If 24 hours pass, ask someone else. It's the chasing you'd otherwise do by hand.
Describe the rule, don't build it
You don't have to turn an approval matrix into a tangle of branches. Describe the rule in plain language, or point a step at the doc you already keep, and Malleable reads it when it needs to make the call. Update the doc and the next run uses the current version.
Handle what you didn't plan for
Real work is full of surprises: a missing attachment, a form filled out wrong, a number where a date should be. Malleable asks when it's unsure instead of erroring out and stranding the whole run.
From the blog
Perspectives on building adaptive software and evolving workflows for fast-growing teams.
Stop fighting your tools.
Describe how the work should run. Let Malleable handle the rest — and the edge cases when they show up.