Insurance

Underwriting submission triage

Malleable gives underwriters cleaner submissions by handling completeness checks, appetite screening, enrichment, broker follow-up, and routing before human risk judgment begins.

Malleable Workflow
Triage broker submissions for underwriters by checking completeness and appetite rules, enriching risk context, requesting gaps, and summarizing clean files.
Done. I built the workflow below with stages, handoffs, and integrations.
Start
Entry point to workflow
Entry Point
Broker submission email or portal upload

Receive Submission

Collect application, attachments, broker, insured, coverage, and target dates.

Salesforce
Pulls application details, broker, insured, and target dates from CRM.
Box
Pulls attachments and source documents for the submission.

Screen Appetite

Check completeness, risk profile, appetite rules, and obvious blockers.

Guidewire
Screens completeness, appetite rules, and risk blockers.

Request Gaps

Ask broker for missing data or clarification before underwriting review.

Salesforce
Requests missing broker data before underwriting review.

Rescreen Submission

Recheck broker clarifications, appetite rules, and completeness after gap response.

Guidewire
Rechecks appetite and completeness after broker clarification.

Underwriter Route

Send the reviewed submission summary and evidence to the right underwriter.

Slack
Sends the reviewed submission packet to the right underwriter.
Waits
Handoff to resume workflow
Underwriter Route Review
Send the reviewed submission summary and evidence to the right underwriter.
Complete
Reading the broker submission and attachments...
How It Works
  1. 1Receive Submission: Collect application, attachments, broker, insured, coverage, and target dates.
  2. 2Screen Appetite: Check completeness, risk profile, appetite rules, and obvious blockers.
  3. 3Request Gaps: Ask broker for missing data or clarification before underwriting review.
  4. 4Rescreen Submission: Recheck broker clarifications, appetite rules, and completeness after gap response.
  5. 5Underwriter Route: Send the reviewed submission summary and evidence to the right underwriter.

Why This Works Better with Malleable

Start simple, improve over time

You just describe what you want to happen. The workflow integrates everything—no separate forms, brittle automations, or AI copilots to wire together. Iterate on your process without rebuilding.

No separate systems to integrate

The diagram you see is what executes. AI reasoning, data handling, and notifications all happen as part of the workflow—not as separate automations you need to configure.

Results

  • Underwriters receive complete submissions
  • Broker gaps are chased before review
  • Appetite screen is consistent

Integrations

GuidewireSalesforceBoxSlack

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