Malleable for Microsoft Teams
Ask once in Teams. Make it run every time.
Give @Malleable a job your team does, like checking a price sheet, booking interviews or reconciling last week's card spend. It does the work in the thread, keeps doing it, and coordinates with the right people every time.


- Packaging: $0.42 → $0.47 +12%
- Freight: $1.80 → $1.87 +4%
- Labels: $0.090 → $0.093 +3%

Used by teams at
Sound familiar?
Our process is a pinned message from 2023 and whoever remembers it.
‘Who approves this?’ has 14 replies and no answer.
Every week I chase the same three people for the same approval.
Reports land in Teams. Change them with a reply.
Workflows post where your team already looks. Want something different next time? Reply in the thread, and every run after follows it.
Jordan OrtizHiring manager
Riley BrooksDesign lead
Casey MorganEngineering
Jordan Ortiz
Riley Brooks
Casey MorganStart any workflow with an @mention.
Malleable posts each step in the thread as it works, and stops to ask the person who decides.


- Delta Air Lines · $642.18 · no matching bill in NetSuite
- AWS · $1,204.00 · NetSuite bill is $18.40 higher
- Figma · $75.00 · charged twice on Oct 22
- 3 more in the workflow
Approve the decisions, not every click
Most AI agents ask you to approve every tool call. Malleable asks about the decisions you said are yours, and nothing else.
Routine steps run on their own
Reading the price sheet, matching transactions, posting the report. You set the rules once.
PurchasingMalleableMon 9:02 AMAI generatedCompared 214 prices to last monthNothing went up more than 5%. Nothing needs you this week.Judgment calls go to their owner
Where you said a person decides, Malleable asks them by name, with what they need to decide, and waits.
Sam ChenMalleableTue 2:10 PMAI generatedAcme confirmed packaging is up 12%, to $0.47. Accept the new price, or push back?Push backAcceptChanges wait for your yes
Before Malleable changes a workflow or acts in an app from chat, it shows what and why. The action runs as whoever approves it.
MalleableMalleableThu 4:22 PMAI generatedChange Price sheet review? Ask the supplier when a cost is up more than 3%, not 5%.DenyApprove
Everything else you can do from Teams
Malleable knows your workflows and their runs, so you can ask about them where the work is happening.
Find a run
“Find the Acme price sheet review from last week.”
It finds the run and links you to it.
Find out what went wrong
“Why did yesterday's reconciliation fail?”
It reads what the run did and explains it in plain words.
Steer a run in progress
“Riley is out Thursday. Casey can cover the design round.”
A run that's waiting picks up your message and carries on.
Answer without leaving Teams
Buttons or a short form, right in the message.
When a run needs someone, it asks them in Teams with an Adaptive Card.
Connect an app from the thread
“Connect NetSuite to continue.”
Sign in with your own account and Malleable carries on where it left off.
Talk to it directly
Chat with @Malleable one on one.
In a chat, just keep typing. In a channel, @mention it each time you reply.
What changed for them
"We save 30 hours a month, which by itself is dramatic for a small team. What's more important is that we now have the space to use our actual experience and give leadership guidance on what needs to happen. This lets us finally spend our time on the strategy we were actually hired to do."
"My favorite part of using Malleable is how easy it is to iterate on. I am not an engineer, and have previously been intimidated by complex LLMs. While Malleable uses them under the surface, the interface is simple and self-improving. It proactively drafted a change, explained it, and asked if I wanted to roll it out."
"Saved me so much time it's hard to believe. The workflow before Malleable feels like the stone age now."
"Streamlining our workflows used to mean building Rube Goldberg machines across automation tools, and any small change in a spreadsheet would break the whole thing. With Malleable, when something changes upstream, the workflow adapts."
Get started in three steps
Add Malleable to Teams and hand it its first job today.
- Step 1
Create your account
Sign up for Malleable and connect your Microsoft 365 account, so Malleable knows who you are in Teams.
- Step 2
Add Malleable to Teams
A Teams admin adds Malleable from the Teams app store or the Teams admin center. Then add it to the teams and chats where it should work.
- Step 3
Ask it for something
Give @Malleable a job your team does. If it should keep doing it, say so.
Frequently asked questions
- What can Malleable see in Teams?
- Only the teams and chats it has been added to. When a team owner adds it, Teams asks them to allow Malleable to read that team's channel messages, so it can follow along and start the workflows you set up. It can look people up in your organization to message the right person. Remove it from a team or chat and it stops reading there.
- Does everyone on the team need a Malleable account?
- No. Anyone can start a workflow that listens in a channel, and answer a run that asks them something. To chat with Malleable or build workflows, a person creates a Malleable account and connects their own Microsoft 365 account, so it knows who they are.
- How do we remove it?
- A team owner can remove Malleable from a team at any time, and a Teams admin can block or remove it for the whole organization in the Teams admin center. Each person can also disconnect Microsoft 365 from Integrations in their Malleable account.
- How do I report a problem with an AI answer?
- Malleable's replies are AI generated and can be wrong. If one is inaccurate, harmful or inappropriate, contact support and we'll look into it.
- What happens when it gets something wrong?
- Every run keeps a record of each step, so you can see what it did and why. If you notice something to improve, tell Malleable and it will update the process for next time.
- Which tools does it work with?
- Malleable works with thousands of tools, such as NetSuite, Ramp, Salesforce, Asana and Notion. The integrations page lists the most common.
- How do you keep our data safe?
- Malleable is SOC 2 Type II audited. Your data is encrypted in transit and at rest, and it is never used to train AI models. Malleable can only reach the tools you connect, and every run keeps a record of what it read and did. Our security page covers who can see what.
- What does it cost?
- Nothing to start: new accounts get free usage to try it, and you don't need a credit card. When you need more, the pricing page compares the Standard and Enterprise plans, or talk to us.
Your team asks in Teams. The work gets done.
Pick one job. See its plan in minutes. Change any step by saying so.