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Help Scout
Sales, marketing & supportSupport conversations, customers, and help center articles.
You connect Help Scout once through its own sign-in screen, and every workflow you build can use it. Malleable never sees your password.
Use it in a workflow
Tell the architect, the AI that builds your workflows, what you want done in your own words. For example:
When an urgent ticket comes in through Help Scout, draft a reply and ask me to approve it.
Access and security
- You grant access on Help Scout's own consent screen, and Malleable stores the resulting token, never your password.
- Every run uses the connection the workflow's owner set up, so anyone who can run the workflow acts with that account's access in Help Scout. Connect an account or key with only the access the workflow needs.
- You can revoke access at any time in Help Scout's settings.
Malleable is SOC 2 Type II certified and doesn't train AI models on your data. More in Security & data handling and our Trust Center.
Connection details for IT
Help Scout publishes its own MCP server, which workflows connect to at https://mcp.helpscout.net/mcp.
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