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You connect Intercom once through its own sign-in screen, and every workflow you build can use it. Malleable never sees your password.

Use it in a workflow

Tell the architect, the AI that builds your workflows, what you want done in your own words. For example:

When an urgent ticket comes in through Intercom, draft a reply and ask me to approve it.

Access and security

  • You grant access on Intercom's own consent screen, and Malleable stores the resulting token, never your password.
  • Every run uses the connection the workflow's owner set up, so anyone who can run the workflow acts with that account's access in Intercom. Connect an account or key with only the access the workflow needs.
  • You can revoke access at any time in Intercom's settings.

Malleable is SOC 2 Type II certified and doesn't train AI models on your data. More in Security & data handling and our Trust Center.

Connection details for IT

Intercom publishes its own MCP server, which workflows connect to at https://mcp.intercom.com/mcp.

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