Maintenance backlog review

Groups open maintenance work by asset, location, technician skill, parts and production window, and asks the planner to approve the route before it's published.

The operation

Live example

Click a step to see how it works.

Help the maintenance planner find backlog work that should be bundled together, using open work orders, manuals, technician certifications, locations, and the production schedule.

Here's the plan:

Scan Backlog: Collect open work, planned items, break-ins, assets, and due dates.
Group Candidates: Group candidate jobs by location, asset, technician skill, production window, and parts.
Package Review: Prepare route, timing, expected downtime, and open trade-offs for planner review.
Planner Review: Ask planner to approve route, defer items, or split bundle.
Apply Planner Changes: Revise the bundle from planner decisions, deferrals, and split-route notes.
Publish Route: Publish approved technician route, downtime notes, and work order updates.

Built it in 6 steps. The maintenance planner approves the route in Teams, and Malleable handles the rest.

Starts when

Scheduled backlog review or new break-in work order

Agent

Scan Backlog

Collect open work, planned items, break-ins, assets, and due dates.

Group Candidates

Group candidate jobs by location, asset, technician skill, production window, and parts.

Package Review

Prepare route, timing, expected downtime, and open trade-offs for planner review.

Planner Review

Ask planner to approve route, defer items, or split bundle.

Apply Planner Changes

Revise the bundle from planner decisions, deferrals, and split-route notes.

Publish Route

Publish approved technician route, downtime notes, and work order updates.

Step by step

1Scan Backlog: Collect open work, planned items, break-ins, assets, and due dates.
2Group Candidates: Group candidate jobs by location, asset, technician skill, production window, and parts.
3Package Review: Prepare route, timing, expected downtime, and open trade-offs for planner review.
4Planner Review: Ask planner to approve route, defer items, or split bundle.
5Apply Planner Changes: Revise the bundle from planner decisions, deferrals, and split-route notes.
6Publish Route: Publish approved technician route, downtime notes, and work order updates.

What the team gets

Backlog gets grouped by real constraints
Planner approves the final route
Technician time is protected

Apps it uses

SAP
ServiceNow
Microsoft
Microsoft Teams

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