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All supply chain examples

Supplier delay response

Spots supplier and shipment delays, maps them to the orders and production runs they affect, and asks procurement or planning to approve a recovery plan before anyone is notified.

The operation

Live example

Starts when

Supplier ETA change or shipment delay
Agent

Detect Delay

Monitor supplier confirmations, shipment updates, and delivery exceptions.

Map Impact

Identify affected orders, production runs, customers, and service risk.

Find Options

Find alternates, substitutes, expedites, schedule changes, or partial fills.

Approve Response

Ask procurement or planning to approve supplier/customer response.

Notify Stakeholders

Send approved updates and log recovery plan.

Step by step

  1. 1Detect Delay: Monitor supplier confirmations, shipment updates, and delivery exceptions.
  2. 2Map Impact: Identify affected orders, production runs, customers, and service risk.
  3. 3Find Options: Find alternates, substitutes, expedites, schedule changes, or partial fills.
  4. 4Approve Response: Ask procurement or planning to approve supplier/customer response.
  5. 5Notify Stakeholders: Send approved updates and log recovery plan.

What the team gets

  • Delay impact is mapped quickly
  • Recovery options are presented
  • Stakeholders receive approved updates

Apps it uses

  • Coupa
  • SAP
  • project44
  • Microsoft Teams

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